- PERFECTING PATIENT JOURNEYS
- HELPFUL COACHING? PART ONE: WHO SAYS WHAT’S HELPFUL?
- Lean Capabilities
- Problem Solving and Leadership for a Lean/Continuous Improvement Culture
"I love working with leaders on actual issues because I feel like that's when the real learning happens."More Information
"LEAN is about problem solving, but most importantly it's about the RIGHT people solving the RIGHT problems."More Information
My novel, Maud's Line, is one of the two Finalists (runners-up) for the 2016 Pulitzer Prize for Fiction. What an honor!!More Information