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INTERVIEWING SKILLS FOR HIRING

The only type of interviewing that has been shown in the research to be predictive of good hiring decisions is Behavioral Interviewing. This process and workshop is designed to teach the Behavioral Interviewing technique to people who interview job candidates for positions and make hiring decisions. The technique consists of three parts:

  1. Identifying competencies that are essential for success at your particular organization;

  2. Asking questions that elicit answers from candidates related to their past behavior in relation to those competencies;

  3. Engaging in a consensus process that reveals strengths, weakness and inconsistencies in the answers of candidates for a position and that ranks candidates for that position.


Preparation:

In preparation for the training session, VERBLE, WORTH & VERBLE will lead your managers and selected employees in a group process designed to determine the competencies necessary for success in your organization or in a particular position in your organization. After identifying those competencies, VWV will design interview booklets of prepared behavioral questions that focus on past behavior related to those competencies and design customized written exercises for your group.


Systems building:

The competencies identified in this process are also applicable to the performance appraisal process, and can be used as the basis of evaluation tools. Or, if your organization has already identified competencies for performance appraisal purposes, they can be adapted to this process.


Who should attend:

Managers, supervisors, team leaders, human resources personnel, anyone who uses interviews as a basis for making better decisions about hiring and selection.


Participants will learn:

  • Why most interviewing fails to be predictive of success on the job

  • The advantages of behavioral descriptions and how to elicit them

  • How to relate behavioral descriptions to the competencies of successful performers

  • How to rank candidates

  • Questioning techniques to use and not to use

  • How to dealing with problem responses

  • How to make hiring decisions based on interviews


Instructional methods include:

Instructor modeling, written exercises for individuals and interviewing teams, role-playing exercises, small group participation in simulated interviews, feedback regarding participants' interview skills, practice in consensus group decision making.


Suggested audience size:

8-24 participants


Length:

2 days


Support:

The second day of this workshop is a simulation, depending upon four people playing interviewees. Generally, these people are drawn from employees in the company who are not going through the workshop.


Approximate cost excluding travel:

$ 1,500.   Competency focus group
$ 1,500.   Competency and booklet design
$ 1,000.   Customizing written exercise
$ 3,000.   2 days of training

Organizational Development & Facilitation  |  Performance Appraisal
Human Resource Development  |  Conflict Management
Interviewing Skills for Hiring  |  Supervisory Training
Strategic Planing |  Instructional Design Services