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Breaking Bad News

Purpose:

 

For some time, the research in organ donation has shown that collaboration between donation specialists and physicians increases family consents for donation. Most recently, that research has specifically pointed to having the physician and the donation coordinator present together with the family during the brain death conversation as a key to higher consent rates. This workshop trains physicians to talk to families about brain death and to transition the coordinator into the conversation to talk about organ donation.

 

Description:

 

Breaking Bad News is a one-day workshop designed for physicians who work with patients who may be pronounced by neurological criteria. It is based on our 25 years of teaching donation coordinators how to talk to families about brain death, on the research on donation and on the research on breaking bad news to patients.

 

The workshop was field-tested in London and York in 2005 and has since been taught at 10 other sites in England and Scotland. As the instruction is based largely on U.S. research disseminated through the Breakthrough Collaborative, it can easily be adapted to U.S. audiences. The workshop is very interpersonal, and a uses variety of instructional methods, including presentation, demonstration, large and small group discussion and modeling. Enrollment is limited to 18 participants.

 

The entire afternoon of the workshop is devoted to role-playing. While it was our expectation that physicians might find role-playing in front of their peers too stressful to promote learning, that did not prove to be the case. The adjective used by most to describe the role-playing was, “Essential.”

 

While the workshop is still too new to make definitive statements about its effectiveness or to publish research on, the data compiled from the latest round of 6 workshops presented in June, 2006, indicated the physician participants thought the following:

 

    ▪77 % The workshop provided me new skills.

    ▪87 % It stimulated me to examine my current practice.

    ▪83 % It was worthwhile.

    ▪83 % I would recommend it to colleagues.

    ▪61 % I will change my pattern of non-verbal behavior when talking to families as a result of the workshop.

    ▪67 % I will probe for more concerns before trying to answer questions.

    ▪61 % I will ensure the donation specialist will receive early notification.

    ▪58% I will be more likely to involve the donation specialist in the brain death conversation.

    ▪68% I will partner with the donation specialist.

 

Workshop Objectives:

 

1. Acquire familiarity with the findings of the Potential Donor Audit (U.K. only);

2. Acquire familiarity with the Best Practices Protocols for Organ Donation established by U.S. research;

3. Acquire familiarity with Best Practice findings in the research on Breaking Bad News;

4. Practice verbal and non-verbal skills consistent with all Best Practice findings, including:

    A. Educating families

    B. Assessing understanding

    C. Accepting responses

    D. Probing concerns

5. Complete at least two Breaking Bad News role-plays, one as a physician and one as a family member, and participate in group debriefs.

 

Workshop Support:

 

Large group instruction in the morning will require an overhead projector, screen, two flip charts and pads and chairs and table space for 18 participants. (The research in Education does not support the use of Power Point presentations for this type of instruction.) The afternoon will require two smaller rooms set with couches and chairs for role-playing.

 

Advanced Preparation:

 

The most difficult part of this workshop is getting the doctors to attend.  Arrangements must be made well in advance, commitments secured and followed up. In the U.K., pharmaceutical companies have provided support for sites attractive to physicians and a late start-time (10:30 a.m.) has enhanced physician attendance.  

 

Instructional Materials:

 

During the workshop, participants will receive a set of handouts intended to preclude the necessity to extensive note taking and to assist them in recall.

 

Personnel Costs:

 

Honoraria  $3,000.00 US

Travel, lodging and food for two from Lexington, KY.

 

 

   

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