  INTERVIEWING FAMILIES ABOUT ORGAN AND TISSUE DONATION: A PROFESSIONAL APPROACH This workshop is the premiere training
course for approaching families about organ and tissue donation. In the past 25
years, it has been offered over 415 times in the U.S., Canada and the United
Kingdom to train personnel to request consent for donations. WORKSHOP OVERVIEW Research
clearly indicates that trained requestors, clearly defined roles and systematic
methods increase the donation of organs, tissues and eyes. The purpose of this
two-day research-based workshop is to provide training in the consent process
and in the skills necessary to guide families through the donation discussion. DESCRIPTION: INTERVIEWING FAMILIES ABOUT ORGAN AND TISSUE DONATION: A
PROFESSIONAL APPROACH utilizes highly personalized instruction in a two-day
format. Workshop faculty employs a
variety of instructional methods, including presentation, demonstration, large
and small group discussion, and modeling.
Enrollment is limited to 24 participants. Much of
the second day of the workshop is devoted to a role-playing session in which
each participant plans and conducts an appropriate donation conversation in a
structured simulation. During this
session, each participant also role-plays family members who are being
approached about the possibility of donation.
Following each simulation, role-players and participant observers are
given additional instruction in the nuances of the donation process. WORKSHOP OBJECTIVES: During the
course of the workshop, participants will complete the following objectives:
1. Examine and share concerns, values and feelings about working in organ
and tissue donation;
2. Understand the model for establishing successful donation initiatives in
hospitals;
3. Understand the structure and steps of "typical" donation
conversations and of responding to families' decisions;
4. Practice questioning techniques to identify needs and concerns and to
provide reassurance and comfort;
5. Relay the information necessary for adequate consent;
6. Adjust the structure, steps and information in the conversation to allow
for special considerations, e.g., cultural differences, telephone consents,
donor cards, anger, disunity;
7. Complete at least two donation conversation role-plays--one as
"interviewer" and one as family member--and participate in group
debriefs. COME TO LEXINGTON:The workshop is offered once or,
sometimes, twice a year in Lexington, KY, generally at the end of February and
in the fall, to procurement agency employees. The Lexington allows participants
the extra advantage of meeting people in their field from all over the country,
Canada and Europe. To find out how to attend the workshop in Lexington, go to http://www.ce.uky.edu/ SPONSER THE WORKSHOP AT YOUR
SITE: If you have several new procurement professionals you want to train, it may be more cost effective to have us come to you. You can schedule a workshop at your site by calling our offices at 859-254-0883. Some things you’ll need to consider are below: SUPPORT: Large
group instruction on the first day requires an overhead projector, screen, and
tables and chairs sufficient for 24 participants. In addition to the room for large group instruction, on the
second day of the workshop, two breakout spaces and furniture for role-playing
sessions are required. Each breakout
room will need 13 chairs, a sofa, one or two easy chairs, a coffee table, a
lamp, and a conference table. (These
items are used to set the stage for the donation role-plays.) Detailed
instructions for putting on the workshop are provided upon booking. PREPARATION: Before
attending the workshop, each participant should receive a description of the objectives
and activities. Advance materials should communicate clearly that participants
are expected to be present for the entire two days of instruction and that
"drop-in" attendance is not appropriate for this particular training
program. MATERIALS: During the
workshop, participants will receive a complete set of handouts developed by the
workshop faculty. These handouts are
intended to preclude the necessity for extensive note taking and to assist
workshop participants in recalling the training content once the workshop is
concluded. They are in a Power Point format, but the workshop is taught with
transparencies because the research in education supports the use of
transparencies over slides for group presentations requiring actual learning. Personnel costs:
Getting Good Phone Consents |
Breaking Bad News |
Interviewing Families
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