- Leaders’ Actions Speak but Their Talk Matters in a Lean/CI Culture By: David Verble
- Why the Way Managers and Leaders Talk to Employees is a Matter for Concern BY: David Verble
- Want to Be a Better Lean Leader and Coach: Listen to Yourself BY: David Verble
- Lean Capabilities
- PERFECTING PATIENT JOURNEYS
- HELPFUL COACHING? PART ONE: WHO SAYS WHAT’S HELPFUL?